We are again looking for talented people who will take on the role of SEO Customer Support Heroes. If you are a talented, organized, reliable, efficient writer and communicator who really enjoys solving problems and takes pride in your work and keeping customers happy, we want you! We have the systems, tools and plans to promote our websites we just need star performers to help us support our customers after we have them hooked on us. Here are a few more tasks you'll be working on: Activating Customers in our system Using kayako help desk software Documenting questions and updating knowledge base and FAQ Building pages on web2.0 sites (squidoo.com & hubpages.com) Link building Blogging using wordpress Problem Solving General administration Assisting other team members with their workload To be a success in this role, you... Have excellent English skills Have experience in customer service Pride yourself on your problem solving and organizational skills Love getting the job done quickly with an attention to detail Love working on the internet Have a basic understanding of html and seo Have fantastic experience using MS Word, Excel and Outlook Love learning new things, especially on the internet Are self disciplined with good work ethic Self-motivated and able to work unsupervised Have a strong sense of integrity and honesty Have reliable internet access Have full time availability What We're Offering Full time work-from-home position Long term employment Bonuses for over-delivering Important responsibility A stable environment with room to grow A positive and friendly team One final thing before you apply, if you're just looking for a job to put in some hours or you just want to make a little extra cash, then most likely you're not the person we're after, i.e., no lazy people, and no one who is not committed to being the best. To apply for this fantastic opportunity, answer the following questions in your application: What is your primary reason for applying for this position? Are you willing to work on any shift assigned to you? What days of the week are you not available? What hourly rate would you expect to be paid? Note: This is not the rate you will be paid; you may be paid more or less, depending on your skill level. Do you have a computer in good working order and an unrestricted broadband internet connection? How regularly do you use the internet and for what? Do you know basic html? If you do, please provide details as to what level, etc. Discuss any previous experience that you have with Search Engine Optimization (SEO) and/or Customer Support. List any services you have had direct experience with for the purpose of SEO and Customer Support.
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